Susan Carroll, FACHE, MBA, MHA, serves as President of Inova Loudoun Hospital and Sr. Vice President of Inova Health System. Additionally, Susan provides daily direction and operations for the system-wide functions of Supply Chain Management, Security and Emergency Management and Patient Support Service. Susan is uniquely qualified for these key roles as a highly accomplished health system executive with more than 24 years of experience with Inova across many hospitals and care delivery sites.

Terri Feely serves as Inova’s Chief People Officer, where she leads and oversees all aspects of the organization’s Human Resources function. Since joining Inova in 2018, Terri and her Human Resources team, in partnership with Inova CEO J. Stephen Jones and the senior leadership team, have worked hard to build a work environment where respect and growth stand as the tenets of the company culture.

Toni Ardabell serves as Chief of Clinical Enterprise Operations for Inova. In this role, she leads operations for Inova service lines, support services and facilities. Previously, Toni also served as VP & Administrator, Inova Surgery Service Line. Having joined Inova with more than twenty years of experience, Toni demonstrates practical, innovative leadership to meet today’s dynamic healthcare industry challenges. Driven by a passion for the health and well-being of our community, she exemplifies a servant leader with particular interest addressing the needs of the underserved.

As Chief Communications and External Affairs Officer, Tracey Schroeder leads communications, marketing, government and community affairs for Inova Health System. Her responsibilities are inclusive of internal communications, media relations, brand, digital marketing, service line marketing, social media, the system’s intranet and website, and community relations. Tracey is a proven communications and marketing strategist who works closely with all Inova stakeholders to drive results and engagement in our vision to become one of the leading health systems in the nation.

Dr. Zobair M. Younossi is the President of Inova Medicine as well as Professor and Chairman of the Department of Medicine at Inova Fairfax Medical Campus. Dr. Younossi earned his medical degree from the University of Rochester School of Medicine and Dentistry (Alpha Omega Alpha 1989) in Rochester, NY. He then completed his residency in internal medicine with a fellowship in gastroenterology and hepatology at Scripps Clinic and Research Foundation in La Jolla, CA, while earning his master of public health degree with multiple honors from San Diego State University School of Public Health.

Inova offers merit-based scholarships available on a very limited basis. Nursing excellence scholarships are awarded to Inova nurses enrolled in an accredited BSN, MSN, DNP or PhD nursing program. We do not offer a scholarship for non-Inova employees at this time.

2018 Inova Research Symposium Carol Swamidoss Douglas, PHD, RN, RNC; Mary Ann Friesen PhD, RN, CPHQ We have a dynamic and growing Research and Evidence Based Practice (EBP) program at Inova Fairfax Medical Campus, and across the entire Inova Health System. At Inova Fairfax, we currently have several active research studies and two active Nurse Fellows Evidence Based projects started in 2018 or 2019. We support the Vizient Nurse Residency Program and the numerous, inspirational, and innovative EBP projects developed by our nurse residents.

Transformational Leadership Our CNO, Patricia Hill, MSN, RN, NEABC, CENP, successfully advocated for resources that changed staffing patterns in several units. In addition, we welcomed a Clinical Educator of Evidence-Based Practice and Research to support the marked increase in evidence-based practice (EBP) and research among our nurse residents and nursing staff. Resources for our continued journey to Magnet® include dedicated hours for unit-based practice councils, Nursing Practice Congress (NPC), its subcommittees and the Magnet document writing team.

At Inova, the patient and family relationship with us is the center of our care delivery model. Everyone is responsible for, and plays an important role in, the patient experience. Patient Experience is defined by Beryl Institute as the sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care. Nurses play a significant role at every level to enhance touchpoints a patient and family has during their experience, whether it is parking their car or understanding how the communication board works.