Our top priority at Inova is to provide every patient with high quality, safe, and affordable healthcare. It is our mission and privilege to serve each individual in the community and to ensure that all patients are well cared for and fully understand the cost of the treatment they receive. Inova is committed to providing meaningful information about our charges and to helping patients and families understand the financial obligations they will have for healthcare services.

Inova VisitPay Inova VisitPay makes paying your healthcare bill simple, clear and convenient. View your bills for your entire household, make a one-time payment, or set up a finance plan. Determine How to Pay Your Bill: I have a billing statement from Inova or I already have an Inova VisitPay account.  Sign up for VisitPay | Login If you have a billing statement for an account in collections with Aargon. Pay a Past Due Bill Balance Billing protection for out-of-network services

Interpreter Services are Available Free of Charge Inova wants to keep you safe and provide you with excellent care. To ensure effective communication, Inova will make interpreters available at no cost to you. Let us know if you need assistance with communication due to hearing, vision and/or speech impairments, or if you want to communicate with your providers in a language other than English. Our healthcare team respects the unique attributes of our patients and families and we promote quality care that is sensitive to all patients' needs.

Make a Request To receive a copy of your medical record, print out and complete our authorization form below and mail or fax it to the hospital or facility where you received service. Appropriate address and fax numbers, along with a contact number for more information, are listed further below on the page.

Inova knows that accessing information from a mobile device is essential, particularly since the Washington, DC area has been identified as the most mobile-connected community in the US. Not only is inova.org completely readable on mobile devices, Inova also offers the following free mobile applications.

Personal and Secure Health Record MyChart Patient Portal MyChart is a free service offered by participating Inova medical facilities and doctors' offices that offers patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage your care and receive information about your health.   MyChart Login   MyChart FAQ's   Get the MyChart mobile app for Android or iPhone:   

As a recipient of federal financial assistance, Inova Health System (“Inova”) does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, sex, sexual orientation, disability, or age in admission to, participation in, or receipt of the services or benefits under any of its programs or activities, whether carried out by Inova directly or through a contractor or any other entity with which Inova arranges to carry out its programs and activities.

Thank you for choosing Inova for your healthcare. Our goal is to make your experience as convenient and comfortable as possible. To facilitate the admission and registration process, many of the forms you need to complete prior to your admission or registration for services are now available online.

Inova wants you to be aware of your rights, and responsibilities, as a patient. We believe your patient rights are important, and we will do everything possible to make sure that your rights are respected. Download our Patient Rights and Responsibilities Information English Amharic Arabic Farsi Korean Mandarin (Chinese) Spanish Urdu Vietnamese