Inova is taking the appropriate steps to protect the safety of our patients, family members and community. In light of the COVID-19 regional situation, the following classes, events and groups have been cancelled. Thank you for your patience and understanding. We look forward to continuing to provide world-class healthcare – every time, every touch – to each person in every community we have the privilege to serve. Women's Services All maternity tours, latch checks, outpatient lactation consultations and mom support groups are canceled until further notice.

If you need financial assistance, also known as charity care, with your hospital bill, speak with an Inova financial quality coordinator at the appropriate phone number listed below.

Health Plans Accepted at Inova* With our five hospitals and locations across Northern Virginia, including urgent and emergency care centers, physician offices and physical therapy centers, Inova offers convenient access and choice to the communities we serve. If you are seeking information about Innovation Health, the result of a unique partnership between Inova and Aetna, more details can be found at www.innovationhealth.com. If you would like to rely on Inova for your health and medical needs and are able, please consider choosing a health plan that gives you access to Inova.

Information on Health Insurance Exchanges The Affordable Care Act (ACA) created guidelines for a new kind of marketplace for health insurance. Health insurance exchanges are available for you to shop for health insurance online. Depending on the type of insurance coverage you wish to purchase and your total household income, you may be eligible for subsidies on the premiums you pay. Inova wants our communities to be aware of health insurance exchanges. For additional information, go to https://www.healthcare.gov.

Our top priority at Inova is to provide every patient with high quality, safe, and affordable healthcare. It is our mission and privilege to serve each individual in the community and to ensure that all patients are well cared for and fully understand the cost of the treatment they receive. Inova is committed to providing meaningful information about our charges and to helping patients and families understand the financial obligations they will have for healthcare services.

Inova VisitPay Inova VisitPay makes paying your healthcare bill simple, clear and convenient. View your bills for your entire household, make a one-time payment, or set up a finance plan. Determine How to Pay Your Bill: I have a billing statement from Inova or I already have an Inova VisitPay account.  Sign up for VisitPay | Login If you have a billing statement for an account in collections with Aargon. Pay a Past Due Bill Balance Billing protection for out-of-network services

Interpreter Services are Available Free of Charge Inova wants to keep you safe and provide you with excellent care. To ensure effective communication, Inova will make interpreters available at no cost to you. Let us know if you need assistance with communication due to hearing, vision and/or speech impairments, or if you want to communicate with your providers in a language other than English. Our healthcare team respects the unique attributes of our patients and families and we promote quality care that is sensitive to all patients' needs.

Make a Request To receive a copy of your medical record, print out and complete our authorization form below and mail or fax it to the hospital or facility where you received service. Appropriate address and fax numbers, along with a contact number for more information, are listed further below on the page.

Inova knows that accessing information from a mobile device is essential, particularly since the Washington, DC area has been identified as the most mobile-connected community in the US. Not only is inova.org completely readable on mobile devices, Inova also offers the following free mobile applications.

Personal and Secure Health Record MyChart Patient Portal MyChart is a free service offered by participating Inova medical facilities and doctors' offices that offers patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage your care and receive information about your health.   MyChart Login   MyChart FAQ's   Get the MyChart mobile app for Android or iPhone: